May 2019 - Enable Professional Services

Volunteering with a willing heart

May 20, 2019October 18, 2020
by Nicole Bailey

Our Singapore team spent the day in April volunteering their time to help a very worthy cause, Willing Heart. Willing Hearts is a non-profit organisation based in Singapore since 2005. It operates a Soup Kitchen that prepares cooks and distributes about 5000 daily meals to over 40 locations, 365 days a year.

Willing Hearts has a simple life philosophy:

“Come with a warm smile, Two helping hands (so leave at home your pair of left hands! Otherwise you might get hurt) and bring the most important ingredient :

Your Open and Willing Heart”

Hatice Cice from our Singapore team mentioned;

“Willing Hearts is a welcoming place where volunteers, with a common goal, participate to bring joy and happiness to someone in need. Chopping vegetables and preparing meals reminds you how your heart is, somehow, eager to be a part of a whole common purpose. Helping and volunteering are just a way to express your empathy and the true nature of your humanity.”

The Singpoare team along with ServiceNow team committed to preparing and distributing meals, together and as a team created a positive and cheerful environment while serving others.

Resources

Workflow design, modularization, and troubleshooting

May 16, 2019May 27, 2019
by Nicole Bailey

What happens in Vegas stays in Vegas, except when our Enable Teammates present a packed session on a hot topic, Workflow design.

Jake Gillespie, Enables own Technical Lead Consultant, and Subhash Uniyal, Senior Technical Consultant presented a workshop to a full room about workflows, specifically a session called “Workflow design, modularization, and troubleshooting”.

Workflows are a sequence of activities which are executed automatically by ServiceNow’s Workflow engine. Some activities require user input such as approvals or tasks, while others are automated, such as If/Switch branches, Get/Set Values, and even some external integration calls.

Workflows are processed by the Workflow Engine, which executes on the Server-side of ServiceNow, in the Application Server. Jake and Subhash presented general design principals, best practice and a bunch of examples for developers to learn from.

Would you like to learn more about Workflow Design then view the full presentation here

News

That’s a wrap – Enable in Vegas

May 16, 2019May 16, 2019
by Nicole Bailey

After much anticipation and planning Enable Professional Services, with a contingent of almost 40 staff, headed off to Las Vegas for a 4-day convention.

Knowledge promised an event where extraordinary people could come together and take work to the next level. Knowledge was a place to learn how people like us are delivering modern digital workflows that unlock productivity and transform the employee and customer experience.

Win a trip to Las Vegas competition winners Terence Yeo from Singapore and Amanda Morrison from Australia enjoyed the 4 days in Vegas sightseeing and involving themselves in sessions.

Our sister company, Enable Labs, prepared a booth in the Expo Now arena to promote their award-winning apps available for sale on the ServiceNow store. This booth was the base for our travelling team, who enjoyed opening parties, keynotes, training sessions, participating in the Hackathon, wandering the ExpoNow, attending workshops, and even hosted their own workshops.

Highlights Included:

Winning the Asia Pacific IT Workflow Partner of the year.
3 teams participating in the Hackathon.
Supporting out colleagues, Jake Gillespie and Subhash Uniyal in their packed session on Workflow design, modularization and troubleshooting.
Fireside Chat with the founder of ServiceNow, Fred Luddy. We learnt how he envisioned a simple and customizable platform that could change the way we work. Watch replay here
Keynotes and select sessions from Knowledge 2019. Swe saw how ServiceNow is working to take work to the next level. Watch the replay here
Want to see more – the Knowledge19 team have provided a whole list of video of the 4 days in the States. Watch more here

Bruce Hara, Davina Simpson and George Skordos receiving our latest award.

Hackathon participants excited to be competing.

some of the happy faces you would have seen at our booth, PLUS last years Enabler of the Year Subhash Uniyal.

View from the stage, Workflow design session hosted by Jake Gillespie and Subhash Uniyal

News

Ian White – Principal Consultant

May 16, 2019February 24, 2021
by Nicole Bailey

Ian White joined Enable early in 2019, he joined after he heard about the opportunities to grow as a leader within a fantastic organisation.

“Enable’s highly engaged leadership team combined with such a great set of employees makes for not only a great workplace but such a nurturing environment for personal growth.”

Ian holds the position of Principal Consultant in New South Wales. He came to Enable after having worked in IT for 17 years. Ian has been involved with ServiceNow for 4 years starting his ServiceNow journey in 2015. Firstly, as a customer at Canon Australia where he brought it into the organisation and was involved in 2 implementations. He had the pleasure of working on a Managed Services and Enterprise solution and one for internal IT Services.

Previously Ian has worked in industries such as :

Shipping and Logistics
Manage Services
Restaurant & Entertainment
Education & University
Pharmaceutical and Therapeutic Goods
Financial & Banking
Government
TV and Broadcast
Legal Services

He is inspired by the book titled ‘The Phoenix Project‘;

“It is always a great read and reminds me of my days managing operations at Canon.”

On the weekends you will find Ian hanging with his partner and their Great Dane. He loves to get out and mountain bike on the weekend and when he gets the chance he loves trying new restaurants and cafes.