Skip to content
Enable Professional Services
  • Home
  • Our Story
    • Case Studies
    • CSR
  • Services
    • All services
    • CASE
    • IRM
    • IoT
    • Industry Solutions
    • Tips & Resources
  • News
    • Insights
    • Events
  • Careers
  • Contact
Site Search
News

2021 February New Starters

  • February 26, 2021May 3, 2021
  • by Nicole Bailey

We have had a great month welcoming on new Enablers across the globe during February. A warm welcome to …

  • Nitesh Verma
  • Chen Kin Ho, Sean
  • Magesh Kumar
  • Praveendas C
  • Jidesh PT
  • Suvarna Sekaran Akilan
  • Neha Singh
  • Saurabh Gupta
  • Riya Aggarwal
  • Ayush Arora
  • Amit Lodhi
  • Satyam Pandey
  • Ritesh Kumar
  • Mike Whalley
  • Manisha Singh
  • Atul Kumar
  • Kushagra Mishra
  • Shivani Likhitker
  • Yash Khandelwal
  • Priyanka Saini
  • Abhay Mokashi
  • Niraj Hoondlani
  • Abhishek Gowda
  • Jatin Thakral

If you are an ENABLER and want to start your career with Enable Professional Services, go to https://www.enableps.com/careers to see our roles, download a position description and apply.

  • Akilan Suvarna
  • Neha Singh
  • Manisha Singh
  • Mike Whalley
  • Niraj Hoodlani
News

Michael Steinhardt – Lead Consultant, CASE

  • February 24, 2021February 24, 2021
  • by Nicole Bailey

Michael Steinhardt is a detail-oriented ServiceNow professional with 11 years’ experience in IT with 6 in ServiceNow. He has significant experience in the Healthcare sector, previously focusing on implementing and enhancing custom apps in ServiceNow to meet unique customer requirements.

He recently joined the CASE team (Customer Advisory and Support by Enable) working with Ian White, the Head of CASE supporting our customers in Asia/Pacific and beyond.

Previous roles include Java Developer, ServiceNow Technical Consultant and Michael was also an English teacher in Japan. Michael originally joined Enable in a ServiceNow Consultant role and has recently moved to Lead Consultant for CASE working in our Brisbane office.

When asked why he joined Enable he commented:-

“I wanted to work with a company where everyone shares the same passion for high quality.”

Michael enjoyed Dan Brown’s book – Deception Point. The book is a mystery thriller that uncannily aligns with what could really happen in reality, Michael enjoyed the twists in the book and the challenging questions it raised.

He is most proud of being recognised by customers and colleagues as a person who pays great attention to detail with his work.

 

On the weekends you will find Michael spending time with his young family running after his baby daughter who has just learned to crawl.

Follow Michael on LinkedIn – https://www.linkedin.com/in/michaelsteinhardt/

News

Get up to date on the Quebec Release

  • February 23, 2021March 23, 2021
  • by Nicole Bailey

Fast Track to Quebec for 10k

ServiceNow Quebec is here with exciting new features like Analytics Q&A, ITSM Workforce Optimisation, Project Management Collaboration with Teams/Slack and Advanced AI-powered search on Now Mobile!

For 10k, Enable can get you to Quebec FAST through Enable’s Fast Track Upgrade Package.

Register your interest here now!

* condition apply

News

Employees first in latest Quebec release

  • February 22, 2021March 3, 2021
  • by Nicole Bailey

HRSD enhancements & updates in Quebec release

With much anticipation for the Quebec release of the ServiceNow platform, we have been excited to read through the latest enhancements in anticipation of supporting our customers in upgrading to the latest platform. When it comes to HRSD there are a number of enhancements in Case Management and the Employee Service Center that are worth the wait.

Some of the high-level updates are listed below.

Case and Knowledge Management
Virtual Agent and NLU for HR Service Delivery

  • Duplicate and extend pre-built conversation flows
  • Expand your conversation library
HR Predictive Intelligence Workbench

  • Reduce manual effort by predicting the right assignment group for all HR cases
Machine learning solutions for HR Service Delivery

  • Help HR agent resolve the current case by displaying similar closed cases
  • Provide recommendations from closed cases or knowledge articles
Employee Relations Performance Analytics dashboard

  • Provide historical trends and data comparisons on Employee Relations cases

 

Employee Service Center
User Experience Analytics for HRSD

  • Visualize metrics and interactions
  • Identify areas of improvement
Alumni Service Centre

  • Stay connected with your company’s alumni
Campaign preview

  • Preview your campaign content prior to publication
Journey Accelerator

  • Create templates so that managers can develop, customise, and track important employee transition plans
  • Individual employees can quickly view, understand, update, and track transition tasks

 

Are you interested in taking full advantage of these and other features available in the Quebec release? Enable Professional Services can help with our Fast Track Upgrade Package.

For as little as $10k we can help prepare your HRSD platform for an upgrade to Quebec.

Download the brochure and register to speak to our ServiceNow specialists today to take advantage of our ‘Upgrade at Speed’ package, and see how you too can benefit from working with the most qualified, certified and capable Elite ServiceNow partner in the APJ region.

News

ServiceNow’s Connected Operations Store release

  • February 19, 2021February 22, 2021
  • by Nicole Bailey

ServiceNow officially launched the February release of the Connected Operations solution via the ServiceNow Store today. ServiceNow’s Connected Operations solution brings IoT to the Now platform by allowing organisations to integrate their IoT sensor feeds into ServiceNow.  This will allow you to analyse and act on the data that you are generating through IoT sensors and other connected devices.

We have been working closely with the ServiceNow team since April 2019 on getting Connected Operations ready for the market.  Enable Professional Services is proud to be one of only three partners globally that participated in the early adoption program.  We are the only partner in the Asia Pacific (APJ) region with the capabilities, experience and capacity to assist customers with the implementation of Connected Operations.

This version of Connected Operations will support ServiceNow’s Paris release and is available as a controlled release to customers.  If you are interested in getting access to the solution, please reach out to your ServiceNow account executive or contact us to help facilitate the conversation.

We are also offering a complimentary 1-hour consultation session to discuss your Connected Operations and IoT strategy and how ServiceNow can support you on this journey.

For more information on Connected Operations and this latest release see the blog post on the ServiceNow community site.  Enable Professional Service recently co-hosted a webinar with ServiceNow showcasing the solution that we have implemented at Dreamworld, a theme park based on the Gold Coast.  If you are interested to learn more about Connected Operations or to take up the offer of the free consultation session, please click here.

News

Henry Do – Lead Consultant, CASE

  • February 10, 2021February 11, 2021
  • by Nicole Bailey

Henry is a highly skilled team leader with 16 years’ experience and skills in IT, 15 years in a global travel and retail business, 1 year in global defence business. He joins the CASE team (Customer advisory and Support by Enable) working with Ian White, the Head of CASE supporting our customers in Brisbane and beyond.

Formally, Henry has worked for 12 years in IT including experience in Splunk, ITIL practices, Service Delivery, Web and DBA plus 6 years with ServiceNow.

His experience spans the full spectrum of IT functions including:

  • Enterprise Operations 2ic
  • Platform Owner
  • Service Delivery Manager
  • Project Manager and
  • Team Leader

Henry joined Enable as a Lead Consultant – CASE in our Brisbane office after meeting with the Senior Management team, he commented:-

“I’m excited at the opportunity to work with a highly skilled and industry-leading ServiceNow partner, a broad breadth of industries and businesses, and the chance to continue to pursue something I really enjoy at scale; helping businesses, teams and individuals work better and faster while having fun.”

Henry is inspired by the Louis Pasteur quote “Chance favours the prepared mind”. ‘It just aligns to how I approach my work, life and fishing. Thinking ahead, thinking about what could happen and having a plan or at least a consideration to any possibility allows me to comfortably do the best that I can’

He is most proud of being a finalist in ITSMF 2017 Project of the Year and on the weekends you will find Henry hanging with his young family out fishing anywhere and everywhere.

Follow Henry on LinkedIn – https://www.linkedin.com/in/henry-do-62a26729/

Recent Posts

  • Benefits of full platform integration & built-in APIs
  • How to remain compliant under Security Legislation Amendment Bill 2021
  • Enable introduces Work from Anywhere & Extended Leave Policy
  • Enable achieves GRC Product Line Achievement
  • How Enable is winning the race for the best ServiceNow talent

Recent Comments

    Archives

    • February 2022
    • December 2021
    • August 2021
    • May 2021
    • March 2021
    • February 2021
    • January 2021
    • December 2020
    • November 2020
    • October 2020
    • September 2020
    • August 2020
    • July 2020
    • June 2020
    • May 2020
    • April 2020
    • March 2020
    • February 2020
    • January 2020
    • December 2019
    • November 2019
    • October 2019
    • September 2019
    • August 2019
    • July 2019
    • June 2019
    • May 2019
    • April 2019
    • March 2019
    • February 2019
    • January 2019

    Categories

    • Awards
    • Case Study
    • Events
    • News
    • Resources
    • Uncategorized

    Meta

    • Log in
    • Entries feed
    • Comments feed
    • WordPress.org
    BACK TO TOP
    • Home
    • Our Story
    • Services

    Enable Professional Services

    • Contact
    • Terms of use
    • Privacy
    © 2022 Enable Professional Services