Pilots an IoT system.
Ardent Leisure Group, the operator of Dreamworld, has digitised the way it manages and reports safety incidents across the theme park, and has piloted internet of things (IoT) monitoring for at least one set of checks.
The project started in about 2018 and saw the implementation of software from ServiceNow in January 2019, change and implementation manager Brett Aspel told this week’s ServiceNow Knowledge 2021 conference.
“We’ve been using ServiceNow since 2019 – we went live in January of that year – to handle all of our risk and compliance-related inspections, our in-park incident management, our preventative and reactive maintenance on all of our attractions, our facilities management or work requests throughout the park [and] all work orders,” Aspel said.
“Every single thing that happens in the theme park campus is reported through ServiceNow.”