Asahi wanted to remove manual handling of customer information. With Enable’s help, it set up one single system of action across business units to facilitate communication between customers and support staff, providing visibility of requests and cases.

Posted 1 April 2020

We helped Repco GPC to improve and transform its existing HR service delivery functions with ServiceNow. It now has staff case management capability to enable efficiency in its manual email processes

Posted 1 July 2020

RMIT University wanted to improve the security of its human resources services delivery, which managed complex cases via email. With Enable’s help, it moved to a secured complex case management solution.

Posted 5 May 2020

The Australian Energy Market Operator (AEMO) was keen to increase the accuracy of its data, and open the door to opportunities for further automation development beyond this project. With Enable’s help, it made an array of gas and electricity market data operational.

Posted 22 April 2020

The ICT Department of Treasury Wine Estates identified a lack of governance around its internal business processes. With Enable’s help, it enhanced its existing ServiceNow configuration to improve these processes.

Posted 5 May 2020

Bridgestone engaged Enable to create an integrated ITSM experience with improved regional performance reporting. It aimed to increase employee productivity, produce cost savings, and better satisfy end users.

Posted 8 July 2020

Reece Limited uses ServiceNow for its IT service management, showroom display, facility management, procurement, vendor management, and field services. It also has several other custom applications built on ServiceNow. With Enable’s help, Reece undertook high security activation and security hardening.

Posted 22 April 2020

Aqura needed a single platform to support its internal/external ITSM processes. With Enable’s help, the company elevated the maturity of its ITSM processes using the Now platform.

Posted 22 April 2020

Ricoh chose ServiceNow as the core engine and integrated IT management suite for IT process automation and governance. With Enable’s help, it prepared an ITSM/ITOM service catalogue and order guide.

Posted 22 April 2020

The 2020 pandemic has called for a different way of working and collaborating. A huge change is that organisations need their people to work remotely. We’ve always worked this way at Enable, and we can help your workplace do it too. Here, we’re proud to explain an example at AIIA that is helping thousands of organisations across Australia, and hopefully keeping many more thousands of people in work.

Posted 7 April 2020

The University of Melbourne engaged Enable to create a central system for academic staff to maintain, submit and approve changes to their curriculum.

Posted 10 July 2020

Globetrotter Travel Agency wanted to improve its Incentives and Rewards offering to meet customer demands. With Enable’s help, it built a customer facing interface/website that is simple to understand and easy to use. The solution is easy to support and easily extendable for new customers.

Posted 5 May 2020

Already a ServiceNow customer, PEXA needed us to support and execute a platform upgrade to the Orlando release.

Posted 15 June 2020

ESS/Compass Group looked to improve the efficiency of service requests by focusing on UI features. With Enable’s help, ESS built a portal to use onsite for its external customers to request its services.

Posted 5 May 2020