Enable Professional Services is excited to announce it is a ServiceNow Elite Partner. This highest level of partnership recognises Enable’s outstanding customer satisfaction, successful implementations across all ServiceNow modules, and number and quality of certified staff.
Enable’s Managing Director, Bruce Hara, said “I’m thrilled Enable has become the only home grown Elite Partner in the APJ region. Our team sticks to our values of being pragmatic, passionate and committed, and I’m proud to see that mindset produce amazing project outcomes and customer satisfaction.”
The ServiceNow Partner Program recognises partners based on their experience, expertise and specialisations. Enable’s achievement of the Elite Partner designation (the highest possible) also reflects the company’s customer success and depth of knowledge.
In this way, the partnership designation helps organisations choose a ServiceNow partner that is proven to be up to date with the ever-expanding capabilities offered by ServiceNow.
“Our dedicated ServiceNow team is 220+, and we’re looking to reach 250+ by June 2020. We have Enable tribes dedicated to HR, CSM, ITBM, ITOM, ITSM, GRC, SecOps and Architecture, so we can deliver the full suite of ServiceNow offerings with experienced, certified consultants who not only understand the platform, but the business challenges, context and priorities driving it,” said Bruce.
He acknowledges four factors underpinning Enable’s accomplishments:
- Hitting stretch revenue targets. Enable achieved 100% of its revenue target in 2018-19, which was over 60% year-on-year growth. Back-to-back CRN Fast50 awards testify to the company’s ongoing growth (and Enable is looking to earn another one this year).
- Growing sustainably. Both Enable’s Hong Kong and Singapore businesses delivered customers in the company’s top 10 revenue list for the year. These businesses are already sustainable and profitable, and a new Bangkok office and two delivery centres in India add to Enable’s potency in the region.
- Customer Advisory & Support by Enable (CASE) is now live, with subscription customers able to ensure they’re getting maximum ROI from their ServiceNow instance. CASE is a maturing of Enable’s advisory and managed service offering, and gives the company an annuity revenue stream.
- Building a quality leadership team. Specifically, Suzanne Gerrard and Paul Thomason added significant capability when they joined Enable in the past 18 months as General Manager of Australia and Director of Strategy and Innovation respectively.
Commenting on the year ahead, Bruce said, “Enable has never been better positioned to take advantage of a buoyant market, leveraging our current position as the APJ market leader for ServiceNow consulting, and creating further opportunity for ourselves and our customers.”