How does ServiceNow work with a core HR solution?
With ServiceNow’s HR Service Delivery app (HRSD) core HR solutions such as Workday and SuccessFactors can be used alongside ServiceNow to provide a total HR solution improving your employee’s engagement and experience.
The ServiceNow HR Service Delivery application will help your company to standardise documentation, interaction, and fulfillment of employee inquiries and requests in the scoped version of HR that includes:
• HR Service Portal
• HR Case Management
• HR Knowledge Base
• Dashboard & Reporting
“The ServiceNow HR Service Delivery application improves the employee service experience by automating HR interactions and providing a single platform for all HR services.”
ServiceNow HR Service Delivery will enable employees to:
- search for HR knowledge articles that answer employee’s HR related questions and quickly access top-rated articles view informational and training videos
- view employee’s manager, co-workers, direct reports, or group organization chart with contact information
- view announcements and upcoming events from company management
- access documentation, company information, or suggested reading
- link to the HR Ticket Page to view employee’s HR cases, requests, and assigned tasks.
- view requested approvals and cases or tasks awaiting approval
- communicate with HR through email or chat with an HR specialist
- accept or reject HR cases or tasks for HR specialists
- approve HR cases or tasks for managers
- create and distribute reports that show the current state of instance data for HR management and specialists to Reporting functionality
- configure and display multiple reporting, and other widgets on a single screen
Enable’s approach has been designed from experience delivering enterprise HR solution across a diverse industry spectrum, and clients of ranging scale and size.
We will approach the implementation of ServiceNow through distinct phases using an Agile Methodology.
Book a session with our sales team right to explore how we could help you on your HR transformation journey.
Contact us at firstname.lastname@example.org for more HR Solutions.