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Industries

  • January 4, 2021February 19, 2021
  • by Nicole Bailey

READY TO TRANSFORM?
LET’S GET YOU MOVING

At Enable our goal is to transform how your organisation delivers services, internally and externally. We know that when people work better, business works better.

By designing industry-specific solutions around the experience of your users, we can create scalable and flexible solutions that automate business processes for customer, employee and IT workflows.

Behind every great digital experience is a great workflow. With Enable you can accelerate your digital transformation to meet the unique needs of your industry with powerful digital workflows.

Telco Industry Solution

Dynamic Catalogs

Dynamic Catalog – a telecommunication industry solution to provide Business-to-business (B2B) customers with a consumer-like experience.

As part of the ServiceNow Partner Industry Solution Program, the Dynamic Catalog extends ServiceNow’s out-of-the-box Customer Service Management Security Model and provides Telco business customers the ability to tailor products and offers based on their customers’ profiles. The solution is now available on the ServiceNow Industry Partner Solutions Showcase – LINK

For a Telco customer, dynamic catalog can improve workflow by reducing time spent online, removing manual steps, and reducing the cost of operations for both front and back office. The solution can enhance customer experience, reduce maintenance costs and increase the velocity of sales by deploying customer-aware service catalogs.

Dynamic Catalogs

Technical Features

Service Portal​

TSM integrated with ITSM​

Adheres to the out of the box TSM agent security model​

Provision of an additional agent security model for ITSM​

Automations using Flow Designer and REST Integrations​

Functional Features

Telecommunications Service Management with TSM portal​

Dynamically Tailored Customer Self Service Catalog​

Ability to provide pricing based on customer profile​

Customer aware Service Catalogs and Pricing

LEARN MORE

    

CONTACT US

Would you like more information from our Telco team? Register for your free Dynamic Catalog demonstration and consultation session.

Register here
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