Case Study ITSM Case Study – RAPO April 22, 2020 by Nicole Bailey ITSM/ITOM Service Catalog and Order Guide OVERVIEW: Ricoh chose ServiceNow as the core engine and integrated IT management suite for IT process automation and governance READ THE FULL CASE STUDY HERE: RAPO – ITSM Case Study ITSM Case Study – REECE ITOM Case Study – AEMO Nicole Bailey nicole.b@enableps.com Case Study CSM Case study ITSM Case Study Related articles Custom Application Case Study –…HRSD Case Study – RMITITSM Case Study – Treasury…Service Portal Case Study –…ITSM Case Study – AquraITOM Case Study – AEMOITSM Case Study – REECECSM Case Study – ASAHIRemote Working Case Study –…