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Awards

NSW Hackathon Winners – Enable and WaterNSW

  • October 30, 2019October 31, 2019
  • by Nicole Bailey

Yesterday, Enable were announced as the winners Engage NSW Hackathon.

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Competing against our ServiceNow providers such as KPMG, DXC Technology and Deloitte at Start-Up Hub for NSW Fishburners.

NSW Government is on a journey to digitally transform for the benefit of its Citizens.

A challenge was created, known as the NSW Hackathon and sponsored by the Minister for Customer Service, the Hon. Victor Dominello :

“Governments have to be brave enough, humble enough, and caring enough to ask for feedback in a way that is intuitive and easy – then act on this feedback to improve services” EngageNSW Hackathon – ServiceNow is running a hackathon on 29th October in partnership with The Minister and the Department of Customer Service for NSW to seek ideas on how to engage better with government.

The brief is simple:

Create innovative new ways for Government to engage with the community and deliver a better citizen experience.

The early start didn’t phase our team who prepared to hack the brief and create a useful app.  Partnering with WaterNSW, Enable presented a framework focused on solving the problem statement below:

“How can we consolidate data sources, close the loop on community sentiment, highlight key issues and provide action with transparency for all citizens?”

After an intense building session and initial presentations, the 5 finalists were announced.

 

  1. Pandas – NSW Police
  2. Enabling Engagement – Enable Professional Services Partnering with WaterNSW
  3. DPIE in the sky – Department of Primary Industry and Environment
  4. Coasties – Central Coast Council
  5. TM LAbS

 

 

 

The teams battled it out presenting clever and innovative ideas such as “kids skate park locator app” and a “water catchment area locator.”

The win, however, voted by a panel of judges including; David Oakley, Vice President and Managing Director ServiceNow Australia,  the Hon. Victor Dominello MP, Minister for Customer Service, amongst others but the first place voting was unanimous and Enable took out yet another award.

Paul Thomason, Director of Strategy and Innovation mentioned,

“I am so proud of the Enable Professional Services team winning at the engage NSW government hackathon yesterday. Thanks to NSW Water who provided the team with key insights.”

 

Great sponsorship and support by ServiceNow and Hon. Victor Dominello MP As with all our awards, it’s truly a team effort with interstate and Sydney Enablers joining together to present their best efforts. Congratulations to all including James Taylor, Nicole Bailey, Jatin Aurora, Michael Cassidy, Davina Simpson, Paul Thomason, Chris Fenton and our graduate Ramya Devarasetty all adding value in their own way.

 

 

  

News

Enable Professional Services becomes Elite ServiceNow partner

  • September 18, 2019September 18, 2019
  • by Nicole Bailey

Sydney-based consultancy Enable Professional Services has become the first local ServiceNow partner to crack Elite status in the SaaS vendor’s partner program.

ServiceNow added an elite tier to its partner program as part of a May 2019 program re-launch. Elite partners typically specialise in five or more ServiceNow products across the IT, employee experience and customer service workflows and has established operations in multiple geographies.

Enable Professional Services (EPS) has five Australian offices, plus presences in India, Thailand, Singapore and Hong Kong.

“I’m thrilled Enable has been recognised as the first homegrown Elite Partner in the APJ region,” said Enable’s Managing Director, Bruce Hara, who added that EPS has over 220 staff dedicated to ServiceNow and plans a further 30 hires by June 2020.

“We have Enable tribes dedicated to HR, CSM, ITBM, ITOM, ITSM, GRC, SecOps and Architecture, so we can deliver the full suite of ServiceNow offerings with experienced, certified consultants who not only understand the platform, but the business challenges, context and priorities driving it,” Bruce added.

Managed services helped EPS score its new status: the company’s Customer Advisory & Support by Enable (CASE) product is now live and offers subscription customers an evolved advisory and managed service offering. It also gives EPS annuity revenue!

“A big congratulations to Enable for achieving Elite status. This status is a testament to Enable’s deep industry expertise, and capabilities to drive organisation-wide digital transformation for our joint customers,” said Mitch Young, SVP, APJ, ServiceNow.

“Our key partners have a shared focus on creating great work experiences and unlocking productivity, to change the way work gets done.”

 

ORIGINAL ARTICLE SOURCE: https://www.crn.com.au/news/enable-professional-services-becomes-elite-servicenow-partner-531027

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