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Awards

MVP in our community

  • February 23, 2020February 23, 2020
  • by Nicole Bailey

Now Community’s MVP class of 2020

The ServiceNow Now Community MVP Program recognizes the top individual contributors in ServiceNow’s online community.

 

ServiceNow Now Community MVPs are well known by the collective community for their product expertise and consistent contributions. ServiceNow Now Community MVPs demonstrate a commitment to engage, guide, and share expertise with their peers. They represent the voice of the community. The ServiceNow MVP award is our appreciation for the sizable influence and technical credibility these members demonstrated in 2019.

Starting in 2020 ServiceNow employees are eligible to be part of the Now Community MVP Program. 

 

Let’s give a warm welcome to the Now Community’s MVP class of 2020.

 

 

CONGRATULATIONS to Enabler Alikutty Karupamveetil

 

Not only has Alikutty been named in the 2019 MVP program but this is his third year in a row meeting this achievement.

Well done to Alikutty on this awesome achievement, he is a true Enabler in our community.

 

 

 

News

That’s a wrap – Bangaluru Office Inauguration

  • August 7, 2019August 8, 2019
  • by Nicole Bailey

As we continue to expand our footprint in the Asia Pacific region, we continue to grow our Centre of Excellence in India also this time with our new office opening in Bengaluru.

The Bengaluru office, headed up Abhay Roy, celebrated this milestone with an official inauguration on Wednesday the 15th July. The opening ceremony and ribbon cutting were officiated by Brue Hara.

The entire Bangalore team were invited to the ceremony as well as our Chhavi Shriya, Head of India, Manish Jain, and Bruce Hara, CEO of Enable Professional Services.

The Enable team welcomed Pandit, named Sridhar to conduct a blessing known as a Havan. The ceremony that starts with lighting diyas, gifting flowers and is completed by smashing pumpkins in the entrance of the new building. It is believed that any place which is not occupied by anyone or is left vacant for a long time is a place where the negative energy resides, breaking pumpkin wards off the negative energy. The other significance of this ceremony is it wards off the evil eye (Drishti).

We are so proud to expand our Centre of Excellence in India and look forward to seeing the excellent ServiceNow projects that we will continue to deliver.

 

 

        

 

News

Enable smashed 2018-19, and we’re set to do a…

  • July 30, 2019July 30, 2019
  • by Bruce Hara

Bruce Hara

CEO at Enable Professional Services

I’ve just returned from the Enable Professional Services 2019 company conference and, wow, we’ve come a long way in a short time. Our leadership group gathered on Thursday, and we laughed that we have more leaders now than the total number of employees at our first Enable conference in 2016.

No alt text provided for this image

We were joined in the evening and on Friday and Saturday by our colleagues across Australia, Singapore and Hong Kong. As has become tradition, we met on the lovely Gold Coast in Queensland, Australia – a sunny and warm get-away for those of us enduring a chilly Melbourne winter.

 

More important than the employee number, or ever growing size of our business, are the quality, character, values, experience and nous that we bring as a collective. Enable has never been better positioned to take advantage of a buoyant market, leveraging our current position as the APJ market leader for ServiceNow consulting, and creating further opportunity for ourselves and our customers. Given Enable’s strength of leadership, positive balance sheet (with zero debt), willingness and charter to keep investing, and constancy in always using our values to guide our decisions, we are pretty formidable.

 

GM for Australia, Suzanne Gerrard, delivering a powerful message around Enable's people first culture

Most evident over the three conference days was our shared effort to keep Enable a ‘people first’ business. Our initiatives, our decision making, our values and our goals—they’re all centred around creating opportunities for our team and our customers, to do things they’ve never done before. And, importantly, each Enabler knows the business, their leaders and their colleagues have their back and will support them through the inevitable peaks and troughs.

Here’s a few achievements in 2018-19 that we celebrated at the conference:

  • Our dedicated ServiceNow team is now 220+. Quality and character are our driver, retention, providing opportunity and fun enables the growth
  • Customer Advisory & Support by Enable (CASE) is now live, with 15+ existing customers on subscription to ensure their ServiceNow instance aligns with best practice, and they’re getting maximum ROI from their investment.
  • Our teams in Noida and Bangalore (Enable’s Centres of Excellence in India) continue to grow and raise the bar for delivery and quality assurance.
  • Both our Hong Kong and Singapore businesses delivered customers in our top 10 revenue list for the year. These businesses are already sustainable and profitable, but more investment will see them really take off.
  • Our ServiceNow product SME capability—Enable tribes dedicated to HR, CSM, ITBM, ITOM, ITSM, GRC, SecOps and Architecture—means we can deliver the full suite of ServiceNow offerings with experienced, certified consultants who not only understand the platform, but the business challenges, context and priorities driving it.
  • We achieved 100% of our revenue target, which was over 60% year-on-year growth.
We're going to need a bigger boat :)

This year was also about working together to uphold our social responsibility. We established a Corporate and Social Responsibility  committee in January, headed up by the brilliant Alison Lane, with representatives in each office and a clear mission to improve the quality of life for people who are less fortunate in our communities. The committee worked hard on some wonderful CSR initiatives, including:

  •  the sponsorship of 80 young people through @The Smith Family’s Learning for Life program in Australia. We were very lucky to have two program recipients speak at our conference, sharing their experience of the program’s value to them and their families and communities.
  • a partnership with the Dreamworld Wildlife Foundation in Australia
  • a partnership with the YMCA in Singapore. Our Singapore team also volunteered in the Willing Hearts soup kitchen.
  • this year will see similar initiatives supported by our Enablers across Hong Kong and India.

And in 2019-20? We’re all committed to tackling more huge goals:

·            We will use The Enable Way as our method and mindset for transforming how we onboard and look after our people. It will also define our go-to-market for sales, delivery and program execution.

Davina and Vincent, amping it up :)
  • Our dedicated ServiceNow team will be 250+ strong by July 2020.
  • Our staff retention rate will be 90+%, driven by all Enablers having a career development plan and a rounded training program. Training will include consulting and customer engagement, complementing our project and technical certifications.
  • CASE will be strategic to our business, growing to a run-rate of A$5+ million annuity.
  • Hong Kong and Singapore will each contribute 2+ customers to our top 10 revenue list.
  • We will have launched and built a successful and sustainable business in Thailand. (I look forward to celebrating with that team at our July 2020 conference.)
  • We’ll achieve our BHAG of over 60% revenue growth across all regions.

A huge thanks to everyone who has contributed to our business along the way. And a huge thank you to the Enable leadership team and all our Enablers for making our company the most fulfilling and enjoyable professional experience I could ever imagine.

News

Meeting Milestones

  • June 12, 2019June 12, 2019
  • by Nicole Bailey

If you have been following our journey you will know what Enable was born just over 5 years ago with a handful of staff in Australia. Well last month we just hit a milestone and onboarded our 200th staff member.

In five years, we have grown to operate 9 offices across 4 countries – in Australia, India, Singapore and Hong Kong and won multiple industry awards for our work as a ServiceNow partner.

Our high growth has been due to our relentless dedication to delivering world class ServiceNow projects to our clients and hiring the best ServiceNow consultants in the world.


Presented by –
Rachel Sparkes
HEAD OF PEOPLE AND CULTURE
Tribe – HR

News

The future is here…

  • March 24, 2019
  • by Nicole Bailey

With the 10 city ServiceNow “Future of Work” roadshow closing in Melbourne last week, we had the chance to attend in most states and are so proud to be a sponsor of the event in Australia.

The events provided insights into how ServiceNow is delivering digital workflows that create great experiences and unlock productivity as well as making work, work better for people.

We were welcomed by David Oakley, Vice President and Managing Director of ServiceNow Australia, shown clever demos of the ServiceNow Mobile Studio, attended presentations on the Platform, IT, Customer and Employee Workflows and listened to some engaging customer success stories.

During the event, one things became very clear, modern workforce expectations have changed, and employees now expect consumer style experiences that eliminate the complexity and frustration of getting the services they need from HR, IT and other departments.

With Enable and ServiceNow, the future really is here and as Australia Pacific’s largest and most certified Gold Services Partner we are so excited to deliver digital workflows that create great experiences and unlock productivity for IT, employers and your customers.

We look forward to the future and transforming your business with the power of ServiceNow.

    

    

  

     

  

      

  

     

  

 

News

Switch to ServiceNow with Enable

  • March 5, 2019March 5, 2019
  • by Nicole Bailey

Presented by –
Rachel Sparkes
HEAD OF PEOPLE AND CULTURE
Tribe – HR

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