Workflow design, modularization, and troubleshooting

What happens in Vegas stays in Vegas, except when our Enable Teammates present a packed session on a hot topic, Workflow design.

Jake Gillespie, Enables own Technical Lead Consultant, and Subhash Uniyal, Senior Technical Consultant presented a workshop to a full room about workflows, specifically a session called “Workflow design, modularization, and troubleshooting”.

Workflows are a sequence of activities which are executed automatically by ServiceNow’s Workflow engine. Some activities require user input such as approvals or tasks, while others are automated, such as If/Switch branches, Get/Set Values, and even some external integration calls.

Workflows are processed by the Workflow Engine, which executes on the Server-side of ServiceNow, in the Application Server.  Jake and Subhash presented general design principals, best practice and a bunch of examples for developers to learn from.

Would you like to learn more about Workflow Design then view the full presentation here