INDUSTRIES 

Telecommunications, Media & Technology

Telecommunications, media and technology companies are at the heart of digital innovation. They connect people, businesses and economies and generate more profit than any other sector of the global economy. Enable's ServiceNow telecommunications Practice aims to help these companies optimise operations and service delivery, redefine strategies, and define outcomes with Telecommunications Service Management that ignite the agility and innovation required to meet evolving market demands.

We know this path

Innovate at speed and scale with ServiceNow TSM

Markets, demands, and technology are changing at speed. Which means your businesses needs to be able to keep up. How do you redefine your relationships with customer? How do you get new products to customer at speed? How can you continue automating while improving your agility and flexibility? Enable's telecommunications practice is designed to not only help you answer these questions but allow you to act on them. We are primed to support you to play an important role in our post pandemic future.

Solutions that grow with you

case studies

We’ve guided these clients

CAPABILITY
Order Management for Telecommunications

An application that enables telecom service providers to capture, manage, and fulfil orders from enterprise customers.

CAPABILITY
eBonding for Telecommunications

CSPs can define catalogs of services for their enterprise customers and allow customers to submit requests/track fulfilment from their own ServiceNow instance.

CAPABILITY
Dynamic Catalogues

Telco and MSP industries are given the ability to rapidly deploy customer-specific catalogues of service offerings.

CAPABILITY
Telecommunications Service Management

Connect your entire telecom operation, from the network to the customer, with one platform to deliver proactive care and maximize the availability and quality of service.

CAPABILITY
CMDB Content Pack for telco

Access an expert-published CMDB Content Pack for Telco's that includes Telco-specific CI Classes and their relationships and leverage the content to set up a standardised CMDB for Telco Configuration Items.

CAPABILITY
Risk Management for Telecommunications

Receive guidance in managing risk centrally and effectively from industry and ServiceNow experts-helping you keep track of high-impact risks and make better informed risk-based decisions.

CAPABILITY
Risk Management

Receive guidance in managing risk centrally and effectively from industry and ServiceNow experts - helping you keep track of high-impact risks and make better informed risk-based decisions.

case studies

What does success look like?

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Connect with the Enable team today

We’re here to help, on the ground, on the phone, or by email.

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